Service Policy
Welcome to our Service Policy page! We are excited to provide you with all the information you need to make informed decisions about our services. Our policies are designed to ensure a smooth hassle-free experience for our customers. Take a look and feel confident in your decision to choose us as your service provider.
Introduction
Welcome to Kay for Kids, Homeschool Made Easy. We offer support in homeschool registration, consultations, and virtual readings to help families create effective homeschooling experiences.
Scope of Services
Kay for Kids provides the following services:
- Homeschool Registration: Assistance with state-specific homeschooling laws, requirements, and document preparation.
- Homeschool Consultations: Personalized advice on curriculum planning, resources, teaching methods, and addressing specific learning needs.
- Virtual Readings: Interactive online sessions to enhance literacy skills and provide supplementary educational support.
Service Delivery
- Initial Consultation: A required assessment of family needs, goals, and current homeschooling setup, conducted via phone or video call.
- Scheduling: Services must be scheduled in advance with at least one week notice, subject to availability.
- Communication: Primarily via email, phone, or video conferencing for efficient service delivery.
Payment and Fees
- Fee Structure: Services are billed prior to each session. Packages may be available.
- Payment Terms: Payment is due prior to each session. Invoices are issued in advance, and services are confirmed upon receipt of payment. We accept credit card, PayPal, or bank transfer payments.
- Cancellation and Refunds: Cancellations or rescheduling require at least 24 hours' notice. Late cancellations or no-shows may incur the full session fee. Refunds for prepaid services will be considered on a case-by-case basis.
Confidentiality and Privacy
- Data Protection: We maintain strict confidentiality and use personal information and educational records solely for providing our services.
- Privacy Policy: We adhere to strict privacy practices to protect client data. Detailed privacy information is available upon request.
Client Responsibilities
- Accurate Information: Clients must provide accurate and complete information about their homeschooling situation to ensure effective service delivery.
- Engagement: Active participation in consultations and virtual readings is essential for achieving the best outcomes.
Dispute Resolution
- Complaints: Clients are encouraged to promptly communicate any complaints or concerns to us to resolve issues amicably and efficiently.
- Mediation: If disputes cannot be resolved directly, mediation services may be sought for a fair resolution.
Amendments to Policy
We reserve the right to amend this policy at any time. Clients will be notified promptly of any significant changes by changes to this page.
Contact Information
For scheduling, inquiries, or other matters, please contact us at:
- Email: Kayturner@kayforkids.com
- Phone: 9199378474
- Website: Kayforkids.com
By using our website and services, you acknowledge that you have read and understood this Service Policy and agree to its terms and conditions.